Another solution is to have specific family days with extra staff on hand where you take time to greet people and explain the rules in a friendly way. We have one summer event with a very low admission price which seems to be the gateway experience for a lot of young families who hesitate to take children to museums because they don’t know if the children will be welcome and if they’ll enjoy it. Because the price is low, it’s low risk for the parents, and because we know in advance that we’re going to be dealing with young kids and with inexperienced museum-goers, we have enough personnel to guide the experience. We hope they’ll enjoy it and come back and tell their friends.

 

Carol Ely

Locust Grove

Louisville