Hi, Listers -- When developing a strategic plan, most of us start by reviewing the mission statement. My recent experience with one cultural institution illustrates how an organization's mission doesn't have to be the first item on the planning agenda: http://bit.ly/fmy9qd Anne -- Read my Blog: http://leadingbydesign.blogspot.com/ Follow me on Twitter: http://twitter.com/leadingbydesign Visit my Website: www.awackerson.com/ Anne W. Ackerson Principal Creative Leadership & Management Solutions 1914 Burdett Avenue Troy, New York 12180 T: 518-271-2455 E: [log in to unmask] ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).