I am unsuccessfully trying to comment on your blog (the word verifier is not working for me!) Suffice it to say that I agree trust building is an important offshoot of strategic planning. And if all pertinent stakeholders are not invited and engaged in the process, then you find yourself with a trust buster. Cindy Boyer Director of Museums and Education The Landmark Society of Western New York 133 S. Fitzhugh St. Rochester NY 14608 (585) 546-7029 ext. 12 [log in to unmask] Fax: (585) 546-4788 The Landmark Society: Revitalizing Yesterday, Protecting Today, and Planning for Tomorrow www.landmarksociety.org <http://www.landmarksociety.org/> Confessions of a Preservationist: The Landmark Society blog <http://landmarksocietywny.blogspot.com/> Facebook <http://www.facebook.com/group.php?gid=12149056258> / MySpace <http://www.myspace.com/landmarksociety> From: Museum discussion list [mailto:[log in to unmask]] On Behalf Of Anne W. Ackerson Sent: Thursday, September 23, 2010 8:48 AM To: [log in to unmask] Subject: [SPAM] [MUSEUM-L] Strategic Planning as a Trust Builder Importance: Low Hello, Listers -- There are lots of ways to build or enhance trust levels (or just plant some seeds) in your institution -- strategic planning is one way to get important conversations started. I talk a bit about it in my latest post at http://leadingbydesign.blogspot.com. Anne -- Read my Blog: http://leadingbydesign.blogspot.com/ Follow me on Twitter: http://twitter.com/leadingbydesign Visit my Website: www.awackerson.com/ Anne W. Ackerson Principal Creative Leadership & Management Solutions 1914 Burdett Avenue Troy, New York 12180 T: 518-271-2455 E: [log in to unmask] ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes). ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).