Coordinator of Operations, State House Visitor Center

The Maryland State Archives seeks a Coordinator of Operations to develop and manage the daily operations of the State House Visitor Center [SHVC] including handling all visitor inquiries to the State House and scheduling tours.  The Coordinator of Operations manages all administrative functions of the SHVC, including the gift shop, and works closely with Archives staff, and the Coordinator of Guides and Education on the development and implementation of public programs and guide enrichment. This position also serves as a liaison between the SHVC and the Maryland State Archives, as well as the primary contact with the Department of General Services and staff in the Maryland State House. Position also serves as a liaison between the SHVC and private tour companies who access the Maryland State House. This position will require daily interaction with the public and frequent interaction with staff of the Executive and Legislative branches of Maryland state government. Position oversees Coordinator of Guides and Education.

 

The Coordinator of Operations will be fully trained to provide guided interpretation of the State House.

 

This contractual position is supervised by the Director of Artistic Property, Maryland State Archives.

 

More information about the Maryland State House is available at www.statehouse.md.gov

 

Qualifications: Bachelor’s degree and a minimum of five years of professional experience in management of visitor services, preferably in a cultural institution or related customer/public service business. The successful candidate will have excellent writing, teaching, and public speaking skills; the ability to organize and express information in a clear and logical manner; and outstanding organizational and interpersonal skills. Computer proficiency and experience with interpretation of historical or cultural sites preferred. Weekend availability is required.

 

Application deadline: Friday, September 24, 2010, at 4:00 pm (EST). Submit cover letter and resume via email to Elaine Rice Bachmann, [log in to unmask] or mail to same at

Maryland State Archives, 350 Rowe Boulevard, Annapolis, Maryland, 21401.


No phone calls please.

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