Hello listers,
We’re retooling our
historic house tour training manual, and I’d be grateful for suggestions
or a link to a document that gives docents pointers on how to handle emergency
situations—fainting visitors, difficult customers, etc.
Suzanne Buchanan
Hingham Historical Society
P.O. Box 434 Hingham, MA 02043
781-749-7721
www.hinghamhistorical.org