Hello listers,

 

We're retooling our historic house tour training manual, and I'd be grateful
for suggestions or a link to a document that gives docents pointers on how
to handle emergency situations-fainting visitors, difficult customers, etc.

 

 

 

Suzanne Buchanan

Hingham Historical Society

P.O. Box 434 Hingham, MA 02043

781-749-7721

www.hinghamhistorical.org

 


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