I am a grad student in Museum Studies and I am writing a thesis on the of importance visitor services and orientation spaces (lobbies) for casual visitors to modern and contemporary art museums. I would really like to get some first-person accounts from people managing visitor services staff in these museums. For example: what is the current role and importance of visitor services overall in the institution or what are some of the challenges you face? How do think visitor services and the initial orientation space affects visitors? Has your institution conducted surveys concerning visitor services in the past?  Also, If anyone knows of specific contacts that would be good to get in touch with concerning this topic, I would really appreciate it! My personal email is [log in to unmask], you can reply to that.

Thanks,

Christine