Announcing the most arresting attraction to ever hit Washington, D.C. Explore the history of crime, law enforcement, forensic science, crime scene investigation (CSI) and the consequences of committing a crime.

POSITION: MUSEUM FLOOR MANAGER
JOB RESPONSIBILITIES:

·  Implement and ensure adherence to all established operational policies and procedures while utilizing professional practices which support the Museum's mission and goals; implement Museum policy within the framework of overall NMCP mission and policy.

·  Through effective management of front-line staff, provide customer service in a timely and responsive manner, assure the museum runs smoothly, staffed adequately and morale is maintained.

·  Ensures that facility maintains a safe and clean environment for the staff and guests.

·  Plans and implements guest service programs to maximize earned income and customer satisfaction.

·  Supervises internal control, cash management, financial records, deposits and payments on the shift being worked.

·  Provides operational support for special events.

·  Performs other duties as assigned.

·  Develops and implements gallery teaching programs.

·  Trains and supervises gallery staff  to present highly engaging, interactive museum experiences.

·  Works with Director of Operations to ensure that galleries and facilities are maintained.

JOB REQUIREMENTS:

·  Bachelor's degree from a four year college or university in (discipline) Business Management, Museum Studies, Museum Education, or a related discipline with progressively responsible leadership experience in a museum, or career background in the non-profit, for-profit or public sector, including financial and human resources management responsibilities.

·  Minimum 5+ years experience in progressively responsible position in an entertainment/hospitality operations environment, preferably at an attraction, high volume entertainment venue, or museum; or equivalent combination of education and experience

·  Effective ability to communicate orally or in written form effectively with co-management, internal, and external customers.

·  Demonstrate the ability to anticipate and solve practical problems or resolve issues.

·  Excellent time-management and organizational skills.

·  Ability to work independently with little direction.

 · Ability to work a flexible schedule that includes evenings, weekends, and holidays.

National Museum of Crime & Punishment Location: 575 7th St, NW, Washington, DC 20004 * Across from Verizon Center, on 7th Street between E and F Street

Resumes should be emailed to [log in to unmask]. No phone calls please.

EOE

www.crimemuseum.org