Jennifer,

Our policy has always been that while the Collections Curator assess the damage to the items the Registrar gets, in writing, as may witness accounts of the incident as possible. Once the accounts have been collected, they are then typed up in a form of sorts that includes the answers to the basic questions: who, what, when, where, and how. Then the reports are added to the database (Past Perfect) and the hard files. If the incident occurs during a special/after hour’s event then the accounts are collected from security and the special events coordinator.

If the item/items damaged are on loan, an insurance claim is made and the items are sent for conservation. If the items are part of one of the museum’s collections then it is up to the curator weather or not an outside conservator is needed. That being said, our Curator of Collections is a trained conservationist, if you don’t have a conservator on staff you may want to include that conservation and insurance claims will be addressed on a case be case basis.

Lori

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