DC's most arresting new museum is hiring.
The National Museum of Crime and Punishment (NMCP) is a
privately owned attraction that will present the evolution of crime and
punishment throughout American history.
The NMCP will combine historic artifacts, hands-on interactive stations,
informative exhibits and displays, multi-media presentations, skill-testing
competitions and simulator challenges to provide a one-of-a-kind
experience. The exhibits will be
coordinated and organized to enhance the overall experience while educating
guests about our nation's history of crime and punishment.
This critical position is responsible for supervising daily
operations of front line visitor services staff including exhibition staff and
ticket sellers.
Duties include:
· Implementing and ensuring adherence to all established operational policies and procedures while utilizing professional practices which support the Museum's mission and goals; implement Museum policy within the framework of overall NMCP mission and policy.
· Through effective management of front-line staff, provide customer service in a timely and responsive manner, assure the museum runs smoothly, staffed adequately and morale is maintained.
· Ensures that facility maintains a safe and clean environment for the staff and guests.
· Plans and implements guest service programs to maximize earned income and customer satisfaction
· Manages and directs sales and marketing staff including recruitment, selection and development to achieve Company goals and objectives.
· Provides operational support for special events.
· Manages and directs operations' activities and sets performance goals accordingly.
· Oversees quality control, sanitation and maintenance of guest services operation and facilities.
· Performs other duties as assigned.
Education and
Experience:
High School Diploma (GED), Associate's Degree or Bachelor's Degree preferred. Two plus years of progressively responsible experience working directly with the public in a high-volume visitor experience site such as a museum or science center, theme park, or other ertainment/hospitality venue is required.
Must be able to work a flexible schedule including evenings and weekends.
Salary and Benefits:
$35,000 to $45,000,
comensurate with experience. Full
benefits package included.
Relocation expenses will not
be paid, but consideration will be given to out-of-area candidates.
Please forward resume and
cover letter to: [log in to unmask]