Dear Sir/Madam, My name is Silvia Filippini Fantoni and I am a student at Sorbonne University where I am completing my PhD on personalization in museums. Within the context of my PhD research I have come to realize that there is a lot of confusion in the museum sector about the meaning of personalization. In order to try to make more clarity, I have prepared a short questionnaire that should help me collect useful feedback from various professionals in this sector and provide a more clear definition of what personalization is within a museum context. The questionnaire will only take 5 minutes to fill out. Your participation is deeply appreciated. To access the survey, click on the following link: http://www.surveymonkey.com/s.aspx?sm=5rDgg0xU79AhcuYWiWgzsw_3d_3d Thank you in advance for your interest, Silvia Filippini Fantoni __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).