This question pertains not to archival correspondence, but rather to current office mail. Can anyone on the list recommend an off-the-shelf software for managing and tracking incoming and outgoing correspondence and e-mail? Currently we log congressional and customer correspondence using Microsoft Access, because it's part of the Microsoft suite for which we have a site license. But it's cumbersome, requires a lot of maintenance, and is not particularly effective. If there is a product tailor-made for managing correspondence and e-mail, that can be used in a network environment, and you are well satisfied with, please contact me off-list. Thanks. Harry G. Heiss, Archivist Bureau of the Public Debt Department of the Treasury 799 Ninth Street NW, Room 9-65 Washington, DC 20239 [log in to unmask] 202.504.3516 [voice] 202.504.3630 [fax] "Be nice to the arc ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).