It makes more sense to calculate shipping by weight, since that's how the post office will charge your museum (though you may want to provide the option for insuring more expensive items). A museum that I used to work for had a policy of charging a flat rate of $5 per order for orders up to (I think) 20 lbs, which saved the staff the headache of making calculations; orders of over 20 lbs were calculated according to weight on a per-order basis. I think you would do well to consider setting up a fee structure by weight ranges -- whether you want to complicate things by giving your customers the option of sending by different shipping rates (priority, 1st class, 3rd class, etc.) is also something to consider. Andrew Goldstein Valdez Museum Valdez, AK -----Original Message----- From: Susannah West <[log in to unmask]> To: [log in to unmask] Sent: Tue, 6 Jun 2006 21:24:55 -0400 Subject: mail order gift shop Hope you don't mind if I pick the brains of those of you who sell your gift shop items throughthe mail. We frequently get requests from people who can't actually visit the museum, butwant to order something from our gift shop, or who visit but don't have the cash on hand. I'mthinking of making up an order form of the items in our shop, and wonder how I should"handle" the shipping and handling charges. Are these more frequently calculated by price orby weight? Susannah West John Rankin House Ripley, Ohio ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes). ________________________________________________________________________ Check out AOL.com today. Breaking news, video search, pictures, email and IM. All on demand. Always Free. ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).