The Intrepid has a great opportunity available in our Marketing
Department.  This position is available immediately.  If interested,
please fax, email, or snail mail information to the following:

 

Susan Marenoff

Chief Marketing Officer

Executive Vice President

Intrepid Sea, Air & Space Museum

One Intrepid Square

46th St and 12th Ave

NY, NY 10036

fax 212 957- 3702

[log in to unmask]

 

 

 

 

 

 

Position Data

 

Job Title:            Membership Manager

FLSA Status:     Exempt

Department:      Marketing

Reports To:       Chief Marketing Officer

 

General Summary:  

 

Plans, directs, coordinates, and administers membership acquisition,
renewal, and benefits program for institution.

 

Essential Duties and Responsibilities include but are not limited to: 

 

*         Creates strategy for membership department, including
establishing short- and long-range goals in cooperation with the Chief
Marketing Officer to achieve institution membership objectives.

*         Implements individual and corporate membership acquisition
strategies, such as direct mail, telefunding, on-site, and Internet
membership programs.

*         Develops and maintains corporate membership program,
developing benefit levels and coordinating benefits with other
departments.

*         Sells corporate membership program, through direct mail and
off-site presentations to potential member organizations.

*         Implements strategies for renewing annual support of current
members.

*         Evaluates effectiveness of strategies, such as fee and
membership category structures, services, materials, benefits, and
policies relating to retention of current members and acquisition of new
members, and recommends changes as appropriate to attain goals.

*         Processes new and renewed membership gifts and distributes
member benefits materials.

*         Manages membership services, benefits, and policies.

*         Plans and directs membership campaigns.

*         Constantly researches, generates, and directs events and
programs for members, both evaluating, modifying, and continuing
existing events and creating new ones.

*         Researches membership programs at other institutions.

*         Prepares and manages membership program budget.

*         Produces membership lists for use in institution publications.

*         Visits or contacts prospective members to explain benefits and
costs of membership and to describe objectives of museum.

*         Collects dues and payments for publications from members.

*         Speaks to members at meetings about available services.

*         Provides on-site information about institution and membership
benefits to visitors.

*         Staffs membership booth at institution special events.

*         Performs other duties as required by management.




 

Technical Job Specifications: 

 

To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

 

*         Bachelor's degree (BA/BS) in Marketing or related field from
four-year college or university and four or more years membership or
sales-related experience and/or training; or equivalent combination of
education and experience.

*         Experience in corporate partnership/membership programs.

*         Strong presentation skills, including thorough knowledge of
PowerPoint presentation software.

*         Ability to read, analyze, and interpret general business
periodicals and professional journals.  Ability to write reports,
business correspondence, and promotional materials.  Ability to
effectively present information and respond to questions from groups of
managers, customers, and vendors.

*         Ability to calculate figures and amounts such as discounts and
percentages.  Ability to apply concepts of basic algebra and budgeting.

*         Ability to define problems, collect data, establish facts, and
draw valid conclusions. Ability deal with several abstract and concrete
variables when solving problems.

*         Ability to work weekends, holidays, and evenings as necessary.

 

Additional Competence Requirements

 

*         Ability to organize and manage multiple tasks

*         Strong interpersonal and communication skills

*         Proficient computer knowledge, including proficiency with word
processing, database, and spreadsheet software.

*         Demonstrated track record of leadership and high ethical
character.

 

Physical Demands and Work Environment: 

 

The physical demands and work environment characteristics described here
are representative of those that must be met by an employee to
successfully perform the essential functions for this job.  Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.

*         Physical Demands:  While performing the duties of this job,
the employee is regularly required to sit; use hands to finger, handle,
or feel; and talk or hear.  The employee frequently is required to
stand, walk, and reach with hands and arms.  The employee is
occasionally required to stoop, kneel, crouch, or crawl.  The employee
must occasionally lift and/or move up to 10 pounds.  Specific vision
abilities required by this job include close vision.

*         Work Environment:  While performing the duties of this job,
the employee is occasionally exposed to outside weather conditions.  The
noise level in the work environment is usually moderate.

 

 

 

 


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