Please excuse cross postings. Please respond to contact information below. POSITION AVAILABLE: Membership Manager FLSA Classification: Full-time/Exempt Department: External Affairs General Summary: Lead the Arboretum's Membership office by developing effective strategies for membership, recruitment, and retention. Responsible for membership outreach efforts to current and potential members, including visitors and the general public. Grow the Arboretum's membership according to annual membership projections and the strategic plan. Coordinate daily operations of the Membership office. Develop and implement long-range planning strategies for membership growth and retention, including mailings, special events, and other promotions and activities. Job Qualifications: Previous Training and Experience Minimum of a Bachelor's degree. Verifiable employment record and experience in public service roles with at least 3-5 years of professional experience in an active membership program, or in the management of a museum visitor program desirable. Experience in public speaking. Must have outstanding oral and written communication skills. Customer service and satisfaction training required either in recent past or will be required as part of the orientation process. Prior supervisory experience is essential. Must have working knowledge of computer database, spreadsheet, and word processing software, including Microsoft Word, Excel, PowerPoint and e-mail programs. Raiser's Edge experience preferred. Must demonstrate flexibility in work schedule, including regular weekend and evening hours. Physical/Mental Requirements Must be a person who prefers to interact with the public, is consistently courteous and patient, and able to energize staff and motivate people to become Arboretum members. Leadership skills in planning, organizing, problem solving, and delegation. An energetic and constructive attitude is essential in this position, one that exhibits and actively promotes positive energy and a spirit of teamwork and partnership. Customer service oriented individual who is able to relate effectively with people of various cultural backgrounds, levels of education and experience. Ability to work under pressure, and to attend to and meet multiple deadlines with frequent interruptions. Continuously looks for and suggests better ways to conduct work and promotes this in others. Working Conditions 1. Work is performed both indoors and outdoors, and sometimes off-site. 2. Requires some physical activity: lifting and carrying (25 lbs.), climbing stairs, prolonged periods of standing/sitting. If interested, please forward letter and resume to The Morton Arboretum Human Resources 4100 Illinois Route 53, Lisle, IL, 60532-1293 or email to: [log in to unmask] The Morton Arboretum is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).