Erica, There are LOTS of good resources for understanding WHY people volunteer. This is the key to effectively recruiting dependable, long-term docents. (I was a 10-year docent.) One way to start is to survey your current docents on why they volunteer at your establishment. The Independent Sector website also provides a survey of volunteering in America. I have additional materials I could forward if you can contact me off list. This is an area of particular interest to me, so I have lots of links and some things to fax. Lori Allen Graduate Student, History and Museum Studies University of Missouri - St. Louis "Well behaved women rarely make history." - Laurel Thatcher Ulrich, Historian ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).