I second Max's recommendation of Beck & Cable and Falk & Dierking. I also (still) find Freeman Tilden's Interpreting Our American Heritage both inspirational and practical. AAM has published a sourcebook on Exemplary Interpretation which is available from their bookstore - and there is some documentation of their National Intpretation Project online at: http://www.aam-us.org/NIPoverview.htm that I also found useful. Susan B.F. Wageman Sr. Mgr. Interpretation & Visitor Experience The Tech Museum of Innovation [log in to unmask] 145 W San Carlos St. 408-795-6303 San Jose, CA 95113 fax 408-279-7167 http://www.thetech.org/ ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).