We have used VISTA at the Chicago Botanic Garden since late 1998 to schedule all of our facilities and book all of our groups. We are able to accept group reservations, payments, etc. through the software. Additionally, we can sell tickets for our on-site ticketed events through the system. The biggest challenges have been the speed of the system, and glitches in the software updates - both of which have improved within the last year. VISTA recently changed to a Crystal Reports system, so we are still experimenting with enhanced reporting capabilities. Suzanne M. Boué Director, Visitor Services Chicago Botanic Garden 847-835-8211; fax: 847-835-4484 [log in to unmask] ========================================================Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).