Please excuse the cross-posting. One of our Australian colleagues, Lynda Kelly at the Australian Museum in Sydney, contacted me today regarding a study she is thinking of doing in 2003. I should mention that Lynda is one of the leading practitioners Down Under in the field of museum evaluation and visitor studies. In :Lynda's own words,: "This project as I conceive it at the moment will involve examining the evaluation processes and methodologies used by organisations to measure outcomes and impacts of programs and products designed to provide services to Indigenous people/native peoples/first peoples in order to develop a framework for evaluating these programs across Australia in conjunction with Indigenous communities. A series of case studies/best practice examples will be looked at in Canada, New Zealand and the United States in terms of methodologies, outcomes and lessons learned, both positive and negative. What I am interested in knowing is do you have any examples of case studies, best practice in the US or Canada that I could include in my (grant) application to look at? I think Canada is particularly interesting and relevant for Australia and am looking at eval programs not only in the cultural area but broadly. I looked at the Canadian Eval Soc website and the Canadian Museum Assoc. but no luck really. Hope you can help???" If YOU can help, please respond directly to Lynda at [log in to unmask] Thanks, Harry Harry Needham Consulting Services Inc. Consulting, training & research solutions for heritage institutions - and others! 74 Abbeyhill Drive Kanata ON K2L 1H1 Canada (voice) +1.613.831-1068 (fax) +1.613.831-9412 [log in to unmask] ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).