I would recommend contacting Nate Tucker in the operations and training dept at the Newseum.  Nate has some excellent staff conducting their training programs.  In addition to their own interpretive guidelines, they have well-designed sessions about dealing with the public that can apply to many cultural organizations.

Judy Ulrich 

  Sarah Andrews <[log in to unmask]> wrote:

I am designing a new guide training program to start this fall and am
looking for advice on topics and names of good speakers you may have heard.
We know lots of people available to speak relative to our interpretive
themes, but I need a few sessions that are not straight history lessons. I
would need speakers local to the Washington, DC area to address a small
group (20 or fewer). Of course, someone who would speak for free would
always be my preference! Any ideas for good topics? Any contacts I can
call? Maybe somebody can direct me to a good book about structuring such a
program.

Sarah Andrews
Woodrow Wilson House
Washington, DC

=========================================================
Important Subscriber Information:

The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes).

If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).