A quick question for everyone- As the Head of our Admissions Department, I'm attempting to change the title of our Front Desk and Coat Check Staff from Cashier/Clerk to something that better describes what it is they do, and how important they are to our Institution. I know that many museums have moved to titles such as Sales & Service Representatives, and I'm curious to see what type of titles all of you have in place at your various museums, zoos, etc. My feeling is that we find cashiers at places like a supermarket, but my staff help to orient guests to our various programs, exhibits, and they like, all while trying to move them closer to a purchase, membership, or at the very least a return visit. Shouldn't their title reflect that? I'm curious about how others have handled this, any suggestions you have would be extremely appreciated... Michelle Levengood Admissions Supervisor New York Hall of Science 718.699.0005 extension 385 [log in to unmask] ========================================================= Important Subscriber Information: The Museum-L FAQ file is located at http://www.finalchapter.com/museum-l-faq/ . You may obtain detailed information about the listserv commands by sending a one line e-mail message to [log in to unmask] . The body of the message should read "help" (without the quotes). If you decide to leave Museum-L, please send a one line e-mail message to [log in to unmask] . The body of the message should read "Signoff Museum-L" (without the quotes).