I'm not a professional source, but what I've gleaned from a few resources is that Mr. Gilman was a prominent figure in museology and does have some books published. Below is one of them.
 
Benjamin Ives Gilman, Museum Ideals of Purpose and Method, (Cambridge, 1923.)
 
I hope that's of some help.
 
Dwaine
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----- Original Message -----
From: "蓑原　謝恵" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, January 26, 2000 6:13 PM
Subject: Museum Fatigue

> Hello!
> I am now writing a report and would like to know who created the
> word "Museum Fatigue".  As far as I know, a man named Mr.Benjamin
> Ives Gilman wrote a report "Museum Fatigue" in 1916.
> Does anybody know if he is the one who created the word "Museum
> Fatigue"?  Who is Mr.Gilman?
> Thank you very much in advance!
> Sincerely,
>
>
> Sae Minohara
> Coporate Planning Department
> C/O Shimizu Corporation
> Seavans South, 1-2-3 Shibaura,
> Minato-ku, Tokyo 105-8007
> Japan
>
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