These last two posts have caused me concern.  Please judge people by their
actions and not their looks or their age.

On occasion I sport an "alternative" look (generally reserved for after
hours and weekends) and am youngish but I have always strived to maintain a
professional demeanor and provide excellent customer service.  I have
frequently been praised for my success in these areas regardless of my
appearance or age.  I also have many "alternative" friends and colleagues
who pride themselves in doing the same.

You may not realize it but judging someone on their appearance can be
perceived as akin to judging someone for their skin color.  I'm sure that is
not Becky or Linda's intention in reacting to the inexcusably horrid
customer service Becky received at Kinkos.

Many young people are sporting more "alterative" looks these days - tattoos,
colored hair, piercings, etc.  These looks are becoming more "normal" as
time passes by.  Soon these young people will be entering the professional
world.  They may tone down their "alternative" look for the business
environment but may still look "different" from today's norm.  Please try to
appraise them on their deeds and not their appearance.

I am not trying to persecute either Linda or Becky.  I am merely offering a
different perspective.

Sincerely,

Carrie Hoover




On 10/2/06 5:00 PM, "Linda McAllister" <[log in to unmask]> wrote:

> Yipes!  What are our young people coming to?
> 
> 
> 
> Linda McAllister, CFRE
> Curator of Advancement
> Office:  863-644-2431 ext. 142
> [log in to unmask]
> 
>  
> 
> -----Original Message-----
> From: Museum discussion list [mailto:[log in to unmask]] On
> Behalf Of Rebecca Fitzgerald
> Sent: Monday, October 02, 2006 4:37 PM
> To: [log in to unmask]
> Subject: Re: [MUSEUM-L] Framing an historic map
> 
> I would suggest finding a local printer who can make your copy - I live
> in a very small town, but we have a print shop that will scan and print
> photos or maps for me at $5/sq.ft. Kinkos is a minimum of $7/sq.ft.
> 
> Now let me tell you about my experience at Kinko's this week. Thinking
> that Kinkos could do the work quickly, I took a photo (8X10") to them
> last Tuesday and asked them to enlarge it to 16X20", mounted on foam
> core. (The photo was an head-on action shot of my husband swimming in a
> triathlon.) They said it would be ready on Friday after 4:00 P.M. I
> stopped in on Saturday morning at 11:00 a.m. to pick it up. The store
> was only partially lit, and one (ebony haired, nose ringed spiked
> collared) employee was working. After waiting on line for much longer
> than was really necessary, she popped her gum at me, signaling my turn
> for service. She retrieved the folder and the finished work.
> 
> I immediately knew something was terribly wrong, since I could see that
> the finished work was 8X20" instead of 16X20". (I can tell you that my
> husband had REALLY broad shoulders in the Kinkos rendition.) She started
> to ring up the order and finally noticed me standing there, wide eyed
> and mouth hanging open in shock. So, she says, "Ya like it?" Two
> customers behind me snickered. I told her they'd made an error. I pulled
> the original out of the folder and laid it on top of the "new" version.
> She still couldn't see the problem. So, I patiently explained that they
> only doubled one dimension rather than two. She still couldn't see it
> and walked to the back of the work area to find a ruler. By this time
> several customers had inched forward to see the problem - all were
> giggling and rolling their eyes. She came back with the ruler and
> finally saw the problem. In addition to the obvious, there was also a
> large 2" gash across the photo as if someone had dragged something heavy
> across it. Goth Girl popped her gum again and said, "Hey, I'll give you
> a dollar off because of the mark on it." I finally explained that it was
> to be a piece of art, hung on a wall, and I wanted my original enlarged
> as ordered. She said, "Hey we can do it over - it'll be ready on
> Wednesday after 4:00 P.M. They didn't get the second chance. Nor did the
> get the business of the two people in line behind me - they left too.
> 
> I've had good luck with Kinko's all across the nation - but this one
> experience does teach a lesson. It's not the business, organization,
> etc.
> that you are dealing with - it's the ONE person who's doing your work.
> Try to develop a relationship with that person so they understand that
> you're leaving precious artwork, maps, artifacts, etc. with them. I
> would NEVER leave anything important with our local "Kinko's Goth Girl."
> 
> Becky Fitzgerald
> 
> -----Original Message-----
> From: Museum discussion list [mailto:[log in to unmask]] On
> Behalf Of Meredith L. Dunham
> Sent: Monday, October 02, 2006 12:31 PM
> To: [log in to unmask]
> Subject: Re: Framing an historic map
> 
> Depending on where you're going to display it, I would suggest having a
> good color copy made and display that instead.  You could probably get a
> copy from a quality copy service such as Kinkos or a local group.  We
> had a garden map that was display in an inappropriate frame for too
> long, and now it is in danger of falling apart completely.  We cannot
> even handle it because it is so brittle.  A copy would negate this risk.
>  
> Light Impressions (www.lightimpressionsdirect.com) has some good quality
> materials for framing although, with a artifact of that size, you're
> probably looking at custom work which can get a little pricey.
> Conservation Resources does framing as well.  Hope that helps.
>  
> Meredith
>  
> Virginia Beach Historic Houses
> 3131 Virginia Beach Blvd.
> Virginia Beach, VA 23452
> Phone: 757-431-4000
> Fax: 757-431-3733
> Email: [log in to unmask]
> 
> ________________________________
> 
> From: Museum discussion list on behalf of Linda McAllister
> Sent: Mon 10/2/2006 12:15 PM
> To: [log in to unmask]
> Subject: [MUSEUM-L] Framing an historic map
> 
> 
> Our museum owns a large map that was given to Howard Hughes by Kathryn
> Hepburn [approx. 5'x5']   We'd like to either frame this piece or put it
> between glass.  Can anyone suggest materials to use or ways of
> displaying it?
>  
> 
> Linda McAllister, CFRE
> The Florida Air Museum
> Curator of Advancement
> Office:  863-644-2431 ext. 142
> [log in to unmask] <mailto:[log in to unmask]>
> 
> 
>  
> 
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