I found the following sources to be very helpful:
Korn, R. & Sowd, L. (1990) Visitor Surveys: A Users Manual. Washington,
DC: American Association of Museums

you should also search under other Randy Korn references

Loomis, R.J. (1987( Visitor Evaluation: New Tool for Management. AASLH
Management Series, Vol 3 Nashville, TN: AASLH.

Did you read the latest issue of Museum News? There are even references in
The Museum Experience by Falk, J.H. & Dierking, L.D.

Good Luck, if you need anything else please feel free to contact me
independantly of the list serve.

Also serch for any evaluation books published under SAGE publishing, I
found these (there is a set of 9) very helpful.

Erin Fahrenkrog
Univeristy of Oregon, Arts & Administration

On Fri, 10 Apr 1998, Collection Care Management wrote:

> Hello, I am a student at the University of Iowa and I am searching for
> information on visitor evaluation techniques. I have searched through
> multiple sources without much luck. I'm looking for different techniques
> used and how to interpret the results. I would greatly appreciate any
> possible sources or information. Thank you.
>
> Allison Hamilton
>