I would be very interested in hearing about this information as well!
Please post to the group or send to me directly! Thanks.

Elize Rowan wrote:
>
> Can any MUSEUM-Lers point me in the direction of information relating to
> the management of multimedia resource rooms within museums/galleries?
>
> I have located a wealth of literature about the actual creation of
> multimedia resources, but have found little which relates to the
> operational/management issues of providing visitors with multimedia
> resources from a dedicated room/area within the museum.
>
> (N.B. I am more interested in separate multimedia rooms/areas rather than
> in-gallery interactives)
>
> My initial questions relate to issues such as staffing
> arrangements (staff dedicated to room or part of general duties?) ,
> facilities offered (e.g. printing - free or fee-based?; visitor flows
> (open access or booking system?); troubleshooting skills required by
> staff (anything from major hardware failures to printer jams?).
>
> I would be pleased to hear from anyone who has experience of setting up
> and running this type of museum resource, or who can recommend
> any relevant literature.
>
> Anything which will ease the gradient of my learning curve will be greatly
> appreciated!
>
> Many thanks,
>
> Elize Rowan
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