We usually have a "No calls please" in our ads as well, but I know we get
many calls, because I often get letters and resumes addressed directly to
me.  If it's not addressed to me, they usually write either "Dear Personnel
Manager" or "Dear Human Resources Manager" both of which are perfectly
acceptable.  What is not acceptable are typos in your cover letter!
 Happens all the time and sadly is usually cause to disregard a resume.

Paula Lynch
Administration and Personnel Manager
Museum of the City of New York

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