Neil,

Our museum has just gone through this process during the past year.
The software systems we reviewed were:

Vista Ticketing
2b Technology
Glen Allen, VA 23060
800-296-8464

Select Ticketing
Syracuse, NY
315-479-6663

TicketStop
Bellevue, WA
800-961-6111

LaserGate Systems
Clearwater, FL
813-725-0882

Paciolan Systems
Long Beach, CA
310-595-1092

I attended AAM last spring, where the ticketing vendors had booths,
and spent quite a bit of time viewing their demos & talking with
sales reps.  I found that a handy way to narrow the field to a few
companies that I pursued further.  Our museum still hasn't installed
a system yet (we had to wait until our 1998 budget kicks in Jan. 1),
but I'd be happy to pass along any other information off-list.

Best of luck with the search!

Kate Desulis
The Morton Arboretum
Lisle, IL 60532
630-719-5700
[log in to unmask]

> We are beginning a process to select a new admissions/ticketing/group
> reservations system for our museum.  We have approximately 400,000
> visitors per year.  We will want to schedule groups, do advance
> ticketing, and tracking numerous bits of statistical data.
>
> I would be interested in:
>         1. Any RFP's or similar specifications written in such a
>            selection process.
>         2. Any recommendations, either positive or negative.
> Many thanks,
>
> Neil H. Gordon
> Vice President/CFO
> The Children's Museum
> 300 Congress Street
> Boston MA 02210
> 617-426-6500 x 302
> [log in to unmask]