You may not be aware, but they just moved from 3.0 to 3.5. I haven't found
any significant changes, but I'm still exploring. The 3.5 upgrade is free to
all 3.0 users (2.x users are charged a reduced upgrade rate).

George

The National Speedskating Museum & Hall of Fame
George Garner, Director
P.O. Box 3120
Saratoga Springs, NY 12866


|-----Original Message-----
|From: Museum discussion list [mailto:[log in to unmask]]On
|Behalf Of Erin Quinn
|Sent: Thursday, July 17, 2003 9:57 AM
|To: [log in to unmask]
|Subject: Re: Past Perfect
|
|
|I really feel I must chime in here.  I have never had the problem
|that James describes below, although I have noticed that in an
|older version, it occasionally would retain a "ghost image" in
|some fields from a prior record.  The "ghost" would then disappear
|once I was in edit mode and clicked within the field.  That may be
|the phenomenon that he is experiencing, I don't know.  But we have
|entered 18,000 records and attached hundreds of images and PPS is
|working for us.  Like Erica said, it can be buggy, but if you
|update regularly (available free on their website except for major
|upgrades)  many problems are fixed along the way.  I have also
|mentioned a problem I was having, only to find the change after
|the next update I downloaded.  3.0  is much improved over 2.0 and
|fixed many of the problems I had.  (spell check, yay!).  All of
|that said, I still think PPS is the most bang for your buck.  It
|has some problems and limitations, but it's better than paying
|thousands of dollars for a system that can be just as buggy.
|
|And I've found PastPerfect customer service to be nothing but
|helpful.  If you don't get the help you need with tech support,
|especially if you've paid for a year's support, you should call
|back and ask for a supervisor.  Your question could have simply
|gotten lost in the shuffle.
|
|Erin
|
|Erin Quinn
|Collections Coordinator
|City of Greeley Museums
[log in to unmask]
|www.greeleymuseums.com
|(970) 350-9218
|
|>>> [log in to unmask] 07/16/03 03:56PM >>>
|Two years ago the site I work at decided to go to Past Perfect
|because of its cost in a time when budgets are tight. At first
|everything went well, we transferred much of the information we
|had from Excel over into the system.So my account here cannot base
|problems on anything but Past Perfect. As we went along inputting
|artifact after artifacts( we only have about 1200) problems began
|to developed. First we realized when you input anything into the
|condition area and update it you lose all previous data. The same
|occurred in several other areas. We called Past Perfect to tell
|the about this serious problem and we got an "oh yea" we'll get
|back to you.well were still waiting a month later for their
|solution.We loved the program because of  simplicity, but now
|realize we traded a lot for it. Were still using it and trying to
|come up with solutions ourselves.
|                                       James T. Schulte
|South Jersey Historian
|43 Nottingham Rd
|Pennsville NJ 08070
|856-678-2230
|"Making South Jersey History come to life"
|
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