Dear List,
I'm hoping someone might have some insight to help us over an art   
shipping obstacle. At the conclusion of an exhibit we curated we had  
a painting shipped UPS back to the artist in Kenya. We insured the  
painting for $4000--the amount the artist valued the work at.  A few  
weeks ago the artist e-mails us telling us that the painting has has  
been stuck in customs since May and that the customs office in  
Nairobi is asking $1500 for its release (due to the high value) as  
well as daily storage fees. i e-mailed the UPS customs partner in  
Kenya explaining the painting belonged to the artist, was on loan for  
an international exhibit, no money was exchanged, and it  is now  
being returned to the artist. I told her I can fax loan agreement,   
more information about the exhibit etc. She replied asking me to send  
a more detailed letter she can submit to customs.
The artist cannot pay this amount, the only other recourse is to have  
it shipped back to the send--hundreds of dollars!  Or it will be  
auctioned off.
Des anyone on the list have experience with this? Is there certain  
information or wordage to put on the letter to make it more likely  
the customs office will release it to the artist? What recourse do I  
have? Any help would be appreciated.
Shari Davis
Creative Ways
Interactive Exhibits & Educational Resources.

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