My face is red.

In the message advising you of the URL for our 1000 citation bibliography on
visitor studies, evaluation, market research and performance measurement, I
provided an incomplete address.

You can access the bibliography by going to:

 http:\\www.civilization.ca\

Select the Canadian War Museum option (English or French). When you get our
home page, scroll down to the bottom of that rather long page and select the
bibliography in either English, French or German. You will be prompted to
download it in either MS Word 2.0, Word Perfect 5.0 (generic), or DOS Text
versions.

Sorry for the error. Thanks to the ever-watchful Adriaan Linters for catching
it!!!

Harry