My name is Melissa Lloyd and I am conducting some visitor studies over the balance of aesthetics and educational materials in the gallery space and have found a interesting bit---many of the people who are not using the educational materials are giving very positive feed back on the fact that the materials are in the gallery.  It made me wonder---are there any studies out there about the symbolic aspect of educational materials being present towards the openess and willingness to engage visitors of a museum?  That is to say can just the mere presence of materials whether used or not provide a feeling of ease to less initiated visitors--utilized or not??
 
Just curious
Melissa Lloyd

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