We give our members advance notice of such events, so that they can purchase their tickets early. If they don't do it by the time they go on sale to the public, then they have to pay full price. We also advertise "advance notice" as one of our member benefits. It's a bit easier than keeping track of member discounts and comps, although we do those as well.
Suzanne Buchanan
-----Original Message-----
From: Museum discussion list [mailto:[log in to unmask]] On Behalf Of Julia Moore
Sent: Tuesday, July 13, 2010 9:25 AM
To: [log in to unmask]
Subject: Re: [MUSEUM-L] member benefits - free tickets vs sold tickets
You could also try a "members-only" purchase period for popular, limited-seating events. Members get both a reduced price and the chance to buy tickets before they are open to the general public to buy.
Julia Muney Moore
Public Art Administrator
Blackburn Architects, Indianapolis, IN
(317) 875-5500 x219
mobile (317) 460-0596
[log in to unmask]
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-----Original Message-----
From: Museum discussion list [mailto:[log in to unmask]] On Behalf Of Lisa Hayes
Sent: Monday, July 12, 2010 9:37 PM
To: [log in to unmask]
Subject: Re: [MUSEUM-L] member benefits - free tickets vs sold tickets
What about offering members a reduced admission? We are doing that
with upcoming event - Colonial Wedding. Admission is $7, or $5 for
members -- it represents a shift from all events being "free" to
members.
Quoting Cindy Boyer <[log in to unmask]>:
> Greetings all
>
> I am interested in learning about complimentary event tickets
> provided as a member benefit.
>
> - Do you ever have an event where the number of member comp tickets
> is limited - so not all members might get the tickets before
> capacity is reached?
>
> That is being suggested for one of our events. I am concerned
> that the members will feel "entitled" to the comp tickets,
> especially if that is the reason they joined. They will feel that
> they have "purchased" those tickets with their membership.
>
> - Do you have any "public" events that are filled or come close to
> capacity, so you are unable to sell many public tickets - making the
> event virtually a member only event? If yes, how do you budget
> your income for that event?
>
> We have an event that is very popular with the general public. It
> is being suggested that we increase comp tickets to members - both
> in numbers of tickets and in the number of membership levels
> eligible for the tickets.
>
>
> - Do you artificially set up a cap of comp member tickets for an
> event, so you ensure you are still able to sell tickets to the
> general public?
>
> Thanks for your insights!
>
>
>
>
> Cindy Boyer
> Director of Museums and Education
> The Landmark Society of Western New York
> 133 S. Fitzhugh St.
> Rochester NY 14608
> (585) 546-7029 ext. 12
> [log in to unmask]
> Fax: (585) 546-4788
>
> The Landmark Society: Revitalizing Yesterday, Protecting Today, and
> Planning for Tomorrow
>
> www.landmarksociety.org
> Confessions of a Preservationist: The Landmark Society blog
> Facebook / MySpace
>
>
> -----Original Message-----
>
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