Our cafe has access before the visitors service desk, but we have people who
come in just to go to the shop and they get a blue sticker for their hand,
rather than a visitor sticker for their shirt, this way the guards know who
is who. It also , I think promotes the museum to people who normally would
not go in, and it is a nice community policy. People get a glimpse of the
exhibit and maybe it whets their appetite to see more, and they are not
refused at the desk. They have no reason to complain to their friends about
the quality of service at such-n-such institution.
----- Original Message -----
From: "Jay Heuman" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Wednesday, August 08, 2001 1:34 PM
Subject: Admission for cafe access?


> Hello All!
>
> Joslyn Art Museum does not differentiate between those who
> are
> visiting for the "whole museum experience" versus those who
> intend just to eat in the cafe.  So, we charge everyone
> admission.
> We have no way (at present) to prevent these cafe patrons
> from
> going to the galleries, and consider our cafe to be an
> amenity
> for visitors.  (We do not have a separate entrance to the
> cafe.)
>
> I would appreciate commentary from those of you who work in
> museums with cafes that do not have a separate entrance.  Do
> you charge admission to patrons who say they only want to go
> to
> the cafe?  If there is no admission charge, how (if at all)
> do you
> keep track of these patrons?  How (if at all) do you prevent
> people
> from going into your exhibition space(s)?
>
> For those without personal involvement in such admissions
> policies,
> what are your feelings as potential visitors to a museum
> that has
> a blanket admissions policy, even if you just want to eat in
> the
> cafe?
>
> Sincerely,
>
> Jay Heuman, Visitor & Volunteer Services Coordinator
> Joslyn Art Museum, 2200 Dodge Street, Omaha, NE, 68102
> 342-3300 (telephone)     342-2376 (fax)
> http://www.joslyn.org
>
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