Job Posting
Providence Children’s Museum is Rhode Island’s only museum especially
for children, their parents and other care providers. Its mission is to
inspire learning through active play and exploration. A private,
nonprofit educational organization, the Museum has served the public
since 1977 and now welcomes 125,000 visitors a year. The Museum is
committed to meeting the needs of all of our visitors, including a
growing number of Spanish speaking children and parents.
Position Title: Bilingual Experience Coordinator
Reports to: Visitor Services and Volunteer Manager
Supervises: visitor services volunteers and interns
Responsibilities:
The Experience Coordinators are a team of managers, primarily
responsible for the quality of the visitor experience. As a team, the
Experience Coordinators ensure the smooth daily operation of the Museum
and coordinate and implement educational programs. Their collective
responsibilities are to:
• Train, schedule and manage exhibit and admissions staff;
• Oversee the smooth operation of the admissions desk including cash
register accuracy, consistent data collection and quality customer service;
• Keep visitors well informed about Museum programs and functions and
resolve visitor questions and concerns;
• Prepare and present or supervise the presentation of educational
programs for the general public, school classes and other audiences;
• Manage evening and overnight scout programs, by coordinating
logistics, supervising staff, and preparing and supervising activities;
• Manage children’s birthday parties;
• Assist visitors in exhibits as needed;
• Ensure adequate supplies for programs, birthday parties and scout nights;.
• Ensure the security of the Museum building and grounds daily;
• Ensure the cleanliness of the Museum’s public areas;
• Participate in biweekly Experience Coordinator team meetings;
• Contribute to development of Education Department plans and procedures.
The Bilingual Experience Coordinator also communicates with and ensures
quality customer service for Spanish-speaking visitors.
Qualifications: Responsible team player, interested in how children and
families learn. Solid interpersonal skills, flexible, detail oriented,
able to handle multiple tasks at same time and solve problems
creatively. Experience working with children required. Bilingual
English/Spanish desired. Customer service and supervisory experience
preferred. Minimum of associate’s degree, bachelor’s degree preferred.
Availability: Part-time position (20 hours/week) available starting
early December. Schedule includes: Sundays 8:30 am-6:30 pm, two weekday
shifts and occasional evenings.
Pay: $11/hour bilingual English/Spanish.
To Apply: Send letter of interest and resume to: Visitor Services and
Volunteer Manager, Providence Children’s Museum, 100 South Street,
Providence, RI 02903 or email to [log in to unmask] by
Wednesday, November 8, 2006
PCM is an equal opportunity employer. Members of racial/ethnic
minorities encouraged to apply.
--
Megan Fischer
Visitor Services and Volunteer Manager
Providence Children's Museum
100 South Street, Providence, RI 02903
(401) 273-5437 x133
[log in to unmask]
http://www.childrenmuseum.org
Come play, come learn!
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