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From:
Mark Janzen <[log in to unmask]>
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Museum discussion list <[log in to unmask]>
Date:
Thu, 12 Feb 2004 09:49:02 -0600
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Debora,

We struggled/are struggling with this as well. We get lots of students
coming through, since we are on a university campus, and many of them(all
in my opinion) are oblivious to where they are most of the time.

We curretly put out two moveable signs (@11" x 17") which request that
visitors refrain from doing certain things while in the museum. Do not
bring in food or drink. Do not touch the art. No smoking. etc.

We chose not to put them up permanently, since we do not have a good
visible space to put them other than on the glass doors themesleves. These
are already cluttered with a variety of text, and visibility is a concern.

I would wonder if one big "do not do these things" sign would be as
effective as several smaller signs around the facility. Most people know
what they should not be doing, and only need to be gently reminded. Those
who are going to do it, are going to do it anyway, and will need staff
intervention. I would place one large complete sign, then disperse smaller
signs so that people get reminders periodically while on your site.

One language is sufficient, but depending on where you are in our changing
country, another might be prudent. I do not think ADA requires multiple
languages yet. If you do so, make sure a native speaker of the dialect you
are targeting translates your phrases. If for no other reason than to avoid
the blooper reels.

Mark Janzen
Registrar/Collections Manager
Edwin A. Ulrich Museum of Art
Martin H. Bush Outdoor Sculpture Collection
Wichita State University
(316)978-5850



             "McDell, Debora
             (MAG)"
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             <[log in to unmask]                                     Subject
             SE.LSOFT.COM>             Signage-Visitor Behavior


             02/12/2004 09:23
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Do any of you have signs in your art museums on visitor do's and dont's? We
are in the process of investigating options for signage to assist visitors
in knowing proper museum behavior (maintain a safe distance from the art,
do not touch art, no flash photography, etc.). Our initial plan was to hire
a designer to create a sign/poster soley for Family Days and use symbols
and very little text to make it easy for both children and adults to
understand. We host about 5-6 Family Days per year and the event attracts a
lot of first time museum visitors and children. Attendance can range from
600-1000 people. At present, a list of Gallery rules appears on the back
side of a sheet with the museum floor plan. It's black and white and
everyone doesn't read it. After further discussion, we thought we should
consider a permanent sign on view year-round and not just on Family Days to
help us protect the art. If you have signs on proper visitor behavior ...

1) Where is your sign(s) posted? Is it a permanent sign or a temporary
sign?

2) Do you use symbols, icons, or text? Is the text in more than one
language?

3) How large is your sign?

Thanks,
Debora

Debora McDell
Coordinator of Community Programs and Outreach
Memorial Art Gallery
500 University Avenue
Rochester, NY 14607
Phone: (585) 473-7720, x3034
Fax: (585) 473-6266
Email: [log in to unmask]

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