Please excuse the cross-postings.

Presentations, papers, and handouts from the VRD 2002 Digital Reference
Conference held in Chicago on November 11-12 are now available on the VRD
Web site at
http://www.vrd.org/conferences/VRD2002/proceedings/index.shtml. The
presentations address a host of reference topics, including legal issues,
collaborative virtual reference efforts, the latest research findings,
software comparisons, and more. New presentations are added weekly, so
please check back often.

We'd also like to announce that the 5th Annual VRD Digital Reference
Conference will be held on November 17-18, 2003 at the Hyatt Regency in
San Antonio, TX. Please save the date! A formal call for proposals, new
conference Web site, and additional conference information will be
forthcoming in March. We hope to see you there!

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Joann M. Wasik
Research Consultant & Communications Officer
The Virtual Reference Desk
[log in to unmask]
www.vrd.org
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