Deb & John get it exactly right -  the word in all staff relations is
COURTESY.. I too have had the experience of making job applications where
there has been no final resolution relayed. As a result I have ALWAYS made
it a rule to write to every applicant advising them of their success or
otherwise.

Surely it is a MEASURE of the VALUE that an organisation places upon its
employees in the way that it responds to such expression of interest?

Similarly if the organisation does not reimburse on the spot or have in
place an immediate mechanism to record the out of pocket expenses for an
applicant to attend their interview, then they are not projecting a
reassuring welfare concern for their potential and, dare I say, existing
staff!

Roger
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INTRODUCING MUSEUM STUDIES  - by Flora E. S. Kaplan      Publication date:
August 2000
CLICK ON THIS ADDRESS:
http://www.amazon.com/exec/obidos/ASIN/0718500776/drdrumsnotforpro
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GLOBAL MUSEUM -  the free international webzine
http://www.globalmuseum.org


----- Original Message -----
From: "Deb Fuller" <[log in to unmask]>
To: <[log in to unmask]>
Sent: Saturday, 5 August 2000 4:45
Subject: Re: Professionalism from Employers and Employees in the hiring
process


> In a message dated Fri, 4 Aug 2000 11:04:18 AM Eastern Daylight Time, John
Martinson <[log in to unmask]> writes:
>
> >>>I think professionalism is a two way street.  A professional
organization
> should
> send courtesy letters back to all those who applied for a position saying
> that the job was filled.
>
> Here here!! I recently interviewed at a major US institution who paid for
my plane ticket to go and see them. Everything through the interview was
handled very well. Their parting words to me were to send them my taxi
receipts to get reembursed. I thought this was a great deal.
>
> Well over a month later, I hadn't heard anything from them about the
interview and I still hadn't gotten my reembursement. I finally e-mailed the
HR director and got a vague "we've made our selection" response. No offical
rejection letter or even an e-mail. I had taken an entire day off of my
current job to fly up there and back and promptly sent them what they
requested along with a nice thank-you card and I have to contact THEM to get
an answer? I was appalled. It's now almost 3 months later and my check from
the cab receipts just came in the mail.
>
> After that sort of treatment, I wouldn't want to work for this institution
even if they did offer me a job. I've had the same treatment from other
instutitions as well. One asked me to yet again take a day off of work and
drive 3 hours to an interview, which turned out to be a preliminary
screening interview that could have easily been done over the phone. Again
this was a major name US institution.
>
> Please people, if you are in charge of hiring, brush up on some basic HR
skills. Little things like a post card to say that an application has been
received and boiler plate rejection letters should be standard. If you're
screening people out, don't make them come in unless they are local and it's
convenient. Send some sort of TIMELY response to everyone that you contact,
even if it is a rejection letter as you don't want to keep people hanging,
esp. if they had to travel a ways to make an interview or you paid their
expenses to come in. We all understand that museum hiring can oftne take a
month or more esp. if it's a big institution but job hunters need to be kept
informed of their status so they can move on. People don't mind waiting a
bit if they're in the running but most will get irky if they were rejected
right off and it took a over month for them to be notified. And there's
nothing more frustrating than getting an acceptance letter or call right
after you've taken ano!
> ther job because you thought the first job had blown you off.
quotes).
>

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