Kimberly:

Here is what we did at the museum I worked at last year (the Dr Pepper
Museum in Waco, Texas)...

We had one programming assistant (me) who mainly took care of scheduling
groups who called in to book tours for students and senior groups. Either
the programming assistant or the programming manager would wait for their
arrival and greet them and lead them on an adapted tour.

With adult/senior groups, we didn't have a specific tour script to lead them
through, except the general "history of Dr Pepper" tour. I learned in my
experience, however, that giving them a brief synopsis of that part of the
tour was enough... most of the group liked to meander on their own and  some
would even give me a history lesson from their own life experience with
certain items... something which I thoroughly enjoyed. I would sometimes
include bits of their lessons in future tours, especially with the student
tours.

We had a discounted senior rate, and had a group rate (as long as it was
booked in advance) as well. The majority of groups knew the cost in advance
and would bring the appropriate payment. The groups that just "dropped on
in" were charged the normal senior or adult rate.

I hope this helps some. Its been about a year since I worked at the museum,
so things might have changed some over the past year. I'm currently trying
to get back into the museum world after a year in the non-museum life.

Jennessa Reed




>From: "Kimberly Kenney, Curator" <[log in to unmask]>
>Reply-To: Museum discussion list <[log in to unmask]>
>To: [log in to unmask]
>Subject: bus groups -- who handles what?
>Date: Mon, 3 May 2004 06:14:42 -0700
>
>Hello all,
>
>I have a few questions about how bus groups (adult
>motor coach excursions -- not field trips for kids)
>are handled at your museum:
>
>1.  Who works at networking to get the bus groups to
>come to your site?
>
>2.  Who greets them when they arrive?
>
>3.  Do you have special programs designed specifically
>for this audience?
>
>4.  Who develops those programs?
>
>5.  Who conducts those programs?
>
>6.  Do you have a special rate you charge this kind of
>group?
>
>Thank you for taking the time to answer!!
>
>Kim Kenney
>
>
>=====
>Kimberly A. Kenney, Curator
>Wm. McKinley Presidential Library & Museum
>800 McKinley Monument Dr. NW
>Canton OH 44708 * 330-455-7043
>Visit the Ohio Memory Project at http://www.ohiomemory.org
>"Let us ever remember that our interests are in concord, not conflict; and
>that our real eminence rests in the victories of peace, not those of war."
>--25th United States President William McKinley
>
>
>
>
>
>
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