Unfortunately this post does not give the reasons for the differing systems.
Usually there is a specific reason why a particular membership renewal
policy is adopted. As a rule of thumb, my suggestion would be: do not mess
with an existing system unless there is an important reason for that. Even
if you win your point the resentment that you engender from folks who are
invested in the older system may not be worth the "reform." In this case it
sounds that there is nothing more to the change than personal preferences
("ego"). This could poison relationships for a long time to come.
PeaceNick

-----Original Message-----
From: Museum discussion list [mailto:[log in to unmask]]On Behalf
Of Rebecca Gelinas
Sent: Monday, March 29, 2004 11:04 PM
To: [log in to unmask]
Subject: Expired memberships

I am curious to find out how other museums handle memberships that
are "renewed" after they have already expired.  I have recently taken over
the membership program at my museum and already we have a debate amongst
the development department over how to handle expired memberships.  In the
past, if a person renewed their membership up to three months after it had
expired, the renewal was entered into the system retroactive to the
original expiration date.  For example, if Mr. Smith's membership expired
on Jan. 1 of this year, but I just received his renewal today, his
membership is now valid only until Jan. 1 of next year.  I personally
think that his membership period should be Mar. 29, 2004 to Mar. 29, 2005,
but other colleagues disagree.  I'd appreciate any input!

Rebecca Gelinas
National Steinbeck Center
Salinas, CA

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