>--Some people may fear that the line is not completely confidential--perhaps
>the caller's phone number will be automatically recorded.

You can overcome this by having comment phone lines set up in your museum.
Perhaps a good place for them is by the public phones.
I think its a great idea.  I would rather have the free opinions of a
museum goer and or  potential member than a high priced consultant any time.

Peter J. Vreeland                               Phone:  (212) 769-5183
Department of Education
American Museum of Natural History              Fax:    (212) 769-5329

Central Park West at 79th Street
New York, NY 10024-5192 ,USA                    E-Mail:[log in to unmask]

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