By sheer coincidence, the following just popped up on comp.human-factors.
I haven't looked at the sites myself yet, but thought they might be of
interest.

James

Article #21346 (21347 is last):
From: "Mario Rodriguez" <[log in to unmask]>
Newsgroups: comp.human-factors
Subject: Re: Web questionnaires
Date: Mon Jun 16 00:37:56 1997

There is tons of info on the chi and www.3w.org websites!

Chris <[log in to unmask]> wrote in article
<[log in to unmask]>...
> Has anyone got any research into the differences/ use of web-based
> questionnaires as opposed to paper-based?

The 'chi' site referred to is probably within www.acm.org, in SIG CHI's
part of the site.

Eric Vanasse ([log in to unmask]) writes:
> The Montreal Museum of Fine Arts Web site has been collecting visitors
> information to its site by giving visitors an incentive to take the time to
> fill a form.  Visitors who fill the form become automatically registered as
> "cyberpals" which grant them all time access to our "Museum Mondays".  Our
> Museum Mondays are virtual thematic exhibition that are normally accessible
> (for non cyberpals) only on Mondays (when the actual Museum in closed).
> You can check our site at: http://www.mbam.qc.ca/
>
> Eric Vanasse
> Information Systems Manager
> Montreal Museum of Fine Arts
>
> ----------
>> De : Museum of the City of New York <[log in to unmask]>
>> A : [log in to unmask]
>> Objet : question: online survey
>> Date : 12 juin, 1997 13:33
>>
>> Have any other institutions conducted surveys of visitors to their
>> websites?  We are currently designing an online survey of visitors to
>> the Museum of the City of New York's website and would greatly
>> appreciate any guidance that anyone has to offer. The museum's website
>> address is: http://www.mcny.org/
>>
>> Thank you
>>
>> Tracey Enright
>> Museum of the City of New York
>> Collections Access, Intern
>> [log in to unmask]


--
James Jensen
Museum Exhibition Planning and Design       [log in to unmask]
The University of the Arts
Philadelphia, PA