Beverly,

Excuse this second transmission, but I was in the process of editing it
and I accidently sent it out.  Here is what I was trying to send:


There are a few resources out there but we at the Institute for Learning
Innovation (formerly named SLi) caution about jumping right into
thinking
what you need is a survey or questionnaire.  Such responses can be too
cookbook--the most important thing is to first think long and hard about
what you are trying to find out and then to figure out how best to
answer
those questions.  A survey may be the answer but not necessarily.  If
you
go through this process and decide that a survey is the approach to take
then Randi Korn's book can be helpful:
Korn, R. & L. Sowd.  (1990).  Visitor surveys: A user's manual.
Washington, D.C.: American Association of Museums Technical Information
Service.
Dr. Lynn Dierking, here at the Institute for Learning Innovation, is
currently working on a book with Wendy Pollock at ASTC (tentatively
called "Testing Your Assumptions from the Start: An Introduction to
Front-end Studies in Museums) that discusses much of this subtlety.  It
should be out in a few months.

If you have questions, call Lynn at 410-268-5149 or e-mail her at
[log in to unmask]

Dale Jones
Institute for Learning Innovation
166 West Street
Annapolis MD 21401
410-268-5149; 410-268-2179 (fax)
Visit our web site at www.ilinet.org