On Tue, 22 Nov 1994, Hank Burchard wrote:
 
> On 22 Nov 1994, Bill Humm wrote:
>
> > When implementing high-technology solutions in museum environments (i.e.
> > interactivity, computers, etc.) how are issues of access being addressed?
> > This question is not only concerned with ADA aspects, but also
> > technological literacy, technophobia, and those visitors who simply resist
> > the use of technology within a museum environment?
>
>      I think the question is premature, since I have yet to find any
> truly interactive exhibits in a museum.
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        Regardless of the quality - or quantity - of interactive exhibits
in museums we need to address these access issues now. Ways to make
technology-based programs available to our entire audience should be
developed as the programs are developed, not as afterthoughts.
        Most of my museum experience is in small, local history museums
in rural areas where admittedly high-tech isn't very "high". Its still
obvious that much of our audience is intimidated by modern technology -
especially the older people, as you might expect. They are demoralized by
failed attempts to program their VCR and reluctant to use the "computer"
in the auto section of their local Wal-Mart to determine which air filter
they need for their make of car.
        But they DO visit museums - of all types and sizes - and in
substantial numbers. We can't just say that the interactive exhibits
aren't really interactive so why bother to improve access. Its to our
advantage to make a visit to our museums less stressful for those who
have had limited exposure to computers or who well the same way about the
word "computer" that I feel about "spiders".
        I don't think Bill Hamm's question at all premature.
 
Laura Lynne Scharer
North Country 3Rs
7 Commerce Lane
Canton, NY 13617
315-386-4569
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