The Tech Museum of Innovation
Position Available
Head Retail Sales Associate

The mission of The Tech Museum of Innovation is to serve as an educational
resource that engages people of all ages and backgrounds in exploring and
experiencing technologies affecting their lives, and to inspire young
people to become innovators in developing technologies of the future.

Summary:

The Head Sales Associate will perform supervisory duties in the absence of
the Store Supervisor and be responsible for opening, closing and
reconciling the receipts of the museum's retail store.  The Head Sales
Associate is a full-time, non-exempt position reporting to the Store
Supervisor.


Responsibilities:
- Reconcile cash and perform end of day reports.
- Prepare and schedule lunch breaks when Supervisor is absent.
- Coach and develop Sales Associate to use initiative and enthusiasm to
engage customers and build sales.
- Provide excellent customer service in a professional manner.
- Build sales using various techniques such as the merchandise approach,
and suggesting multiple sales of related merchandise to maximize sales.
- Perform and delegate general housekeeping to maintain the appearance of
the store.
- Act as a leader in product knowledge and location of merchandise and
share information with staff.
- Act as ambassador for the museum. Dispense information and encourage
memberships.
- Assist and initiate in merchandising of product. Create displays and
implement floor changes.


Minimum Qualifications:
- 2+ retail sales and customer service experience required. Supervisory
experience preferred.
- Positive attitude and enthusiasm for dealing with the public and
especially children.
- Excellent communication skills, English proficiency and professional
phone manner.
- Computer literate. Familiarity with point of sale systems.
- Accurate and detail oriented with paperwork and numbers. Excellent
problem-solving skills.
- Dependable, prompt and flexible to Museum's needs.
- Ability to stand for extended periods, bend and lift repeatedly.
- Willingness to work on holidays, weekends and evenings.

Salary:  $10 - $12/hour
Hours:  40 hours per week, includes evenings, weekends and holidays

APPLICATION PROCEDURE:
The Tech offers excellent benefits including paid health, dental, vision
and life insurance.  Send cover letter and resume with salary history to
The Tech Museum of Innovation, Human Resources, 201 S. Market Street, San
Jose, CA 95113.  Fax: (408) 279-7149.  Or, e-mail text of resume to
[log in to unmask] (do not send attachments.)  No calls please.  The Tech
Museum of Innovation is an Equal Opportunity Employer with a strong
commitment to diversity. (http://www.thetech.org)


Xuan T. Nguyen
Manager of Human Resources
The Tech Museum of Innovation
201 S. Market Street
San Jose, CA  95113

Administrative Offices:
145 W. San Carlos Street
San Jose, CA  95113

Web:  www.thetech.org
Human Resources Info:  www.thetech.org/hr
FAX: (408) 279-7149
Phone: (408) 795-6100
Direct Line: (408) 795-6204

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