>the single most important tool for museums in the
>> 21st century?"

An excellent business plan for your museum.

Peter B. Tirrell, Associate Director
Oklahoma Museum of Natural History
The University of Oklahoma
1335 Asp Avenue
Norman, Oklahoma   73019-6071
tel:  (405) 325-1009
Fax:  (405) 325-7699
web page: http://www.omnh.ou.edu/
also:  president, Association of College and University
Museums and Galleries(ACUMG) www.omnh.ou.edu/acumg/