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Subject:
Strategies for Engaging Visitors
From:
"Stefania R. Van Dyke" <[log in to unmask]>
Reply To:
Museum discussion list <[log in to unmask]>
Date:
Mon, 21 Sep 2009 18:28:34 -0400
Content-Type:
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Looking for more strategies for engaging your visitors? 

Stephanie Weaver, in her book CREATING GREAT VISITOR EXPERIENCES (http://www.lcoastpress.com/book.php?id=88), outlines eight steps to better visitor experiences. These are now featured in recorded classes on Weaver’s website, at www.experienceology.com/classes. 

Weaver has also added a schedule of live webinars focusing on a variety of topics related to visitor services, including: 

* Intro to Visitor Experiences: Wed. Sept. 30 at 9 am PDT: http://bit.ly/HLdIF 

* Authenticity in Museums (Reach Advisors): Wed. Oct. 7 at 9 am PDT: http://bit.ly/1arB09 

* Customer Service: Wed. Oct. 14 at 9 am PDT: http://bit.ly/3TIctM 

* e-Clinic on Outdoor Signage:  Wed. Nov. 11 at 9 am PDT: http://bit.ly/102Obo 

* Dr. John H. Falk on Identity and the Visitor Experience: Wed. Dec. 2 at 9 am PDT: http://bit.ly/fwYpb 

The final webinar features another Left Coast Press author, Dr. John H. Falk, who will discuss his new book IDENTITY AND THE MUSEUM VISITOR EXPERIENCE (http://www.lcoastpress.com/book.php?id=214). We will be giving away two copies of his book to attendees. 


Stefania R. Van Dyke 
Museum Studies and Practice 
Left Coast Press, Inc. 
[log in to unmask] 
Journal orders: 925-935-3380 
Book orders: 800-621-2736, 773-702-7000 
Fax: 800-621-8476, 773-702-7212 
1630 N. Main Street #400 
Walnut Creek, CA 94596 
www.LCoastPress.com 

FOLLOW US ON TWITTER: https://twitter.com/LeftCoastPress 

BECOME A FAN ON FACEBOOK: http://www.new.facebook.com/pages/Left-Coast-Press-Inc/26366019052?ref=ts 

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