Matt, We have the H8 series, some temp and RH, some also with light sensors. We haven't had them calibrated, but I've replaced batteries. I have the BoxCar Pro software and the shuttle, and basically, I've used the same ones for quite a few years without problems. I'm sorry they've been discontinued. I had to search the website pretty thoroughly to get the last batch I purchased, should have seen the handwriting on the wall.
Oh, well, all good things must come to an end. I'll just have to coddle my little Hoboes until they bite the dust, and hope they don't require customer service.
Good luck,
- Anne
Anne T. Lane
Collections Manager
704.568.1774 x110 phone
704.566.1817 fax
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The Charlotte Museum of History and Hezekiah Alexander Homesite
Where History Has a Home
3500 Shamrock Drive
Charlotte, NC 28215-3214
www.charlottemuseum.org
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-----Original Message-----
From: Museum discussion list [mailto:[log in to unmask]] On Behalf Of Matt Leininger
Sent: Tuesday, September 23, 2008 4:43 PM
To: [log in to unmask]
Subject: Re: PEM2 Datalogger
Hi Anne, yeah the H8 dataloggers are no longer available and were discontinued either earlier this year or last year. Anyways, they will not service them for calibration or RH sensor replacement. You cannot service them yourselves and the only replacement parts you can do yourself is the rubber o-ring and battery. I had bought the data shuttle, cable, software and 7 Hobo's. I tried to work with Onset for a week to see if they would help me. They said that they are warranted for two years and mine were just over two years old and out of warranty. They tried to offer me other loggers with different software and such at a discount. I told them that if that is how they try and keep clients, thanks but no thanks. What Onset loggers do you use?
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