As far as I can tell, everyone who has posted on this subject sees the
situation as follows:

Customer A pays x dollars for his print to be delivered in 2 weeks (or
whatever the normal turn-around is). You start working on the job.
Customer B needs the same thing in less time. You charge him 2x dollars
and stop working on A's job to work on B's.
B gets his print when he wants it; A gets his print later than promised;
you get the extra money without incurring any extra expense.

If that's what is happening, I have a hard time seeing the ethical
justification for it (excluding, of course, the long-term responsibility
that museums have had to punish the young, lazy, or unprepared <g>).
Seems to me that the only justification for charging a rush fee is to pay
the employee doing the work 1.5 salary to do the extra work on overtime.
That would seem to be fair to everyone: both customers get their work
when expected, the employee gets a little extra money for a little extra
work and inconvenience, and the transaction is revenue neutral for the
museum (if you want to make more money off your photo operation, raise
your prices for everyone). I think that's the way it works in the
photolab business. Happy trails.  David

David Haynes            [log in to unmask]            San Antonio


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