At first blush, this job doesn’t necessarily look field related; however, they are looking for someone with a combination of tourism and public history in their background. The public history background would be helpful in guiding a number
of grant projects the community has going.
Visitor Experience Manager
Jamestown Tourism coordinates, promotes and supports tourism growth and development
in Jamestown, ND and the surrounding areas. Part of that mission is to provide a Visitor's Information Center, where you'll find friendly faces ready to help you find the information you are looking for to make your visit great!
JOB DUTIES AND RESPONSIBILITIES:
Administrative Duties (30%)
·
interact with visitors and provide information about Jamestown and the surrounding area,
and direct visitors to various sites around Jamestown & North Dakota
·
plan and executes summer staffing levels required to effectively and satisfactorily service to visitors
·
manage attendance and count logs
·
perform miscellaneous duties and obligations as assigned
·
provide support to the Board of Directors at their monthly board meetings
·
actively supports the mission and purpose of tourism
·
prepare payroll & pay bills using established system in Quickbooks
Marketing Duties (35%)
·
with the Executive Director, develop the strategy and create a marketing plan each year
·
manage JamestownCalendar.com and the relationships with event planners throughout Jamestown
·
utilizing the knowledge of the tourism community, manage the social media channels including Facebook.com/Jamestown.ND
·
update the website
www.DiscoverJamestownND.com as needed
·
content creation directed towards the target profiles of Jamestown Tourism
·
partner with graphic designer to maintain integrity of the Discover Jamestown brand
Program/Education Duties (35%)
·
create accurate, interesting, and pertinent historical information about Jamestown and the surrounding area
·
work with established tourism entities to assist with research and development of exhibits
·
develop tour itineraries specific to various target & niche markets featuring various attributes of the region
·
maintain volunteer orientation manuals and forms
·
manage the Jamestown Tourism Grant Process to ensure grant documents are sent and required information is received by grantee
REQUIREMENTS
·
bachelor’s degree
·
strong verbal communication skills, adept at interacting with a broad cross section of constituencies, including board of directors, visitors, community partners, press, government
officials, and others
·
ability to learn and efficiently learn and use analytic tools for social media platforms, website, and other
·
strong writing skills, an impeccable sense of grammar, and a close eye for detail
·
strategic thinker who can conceptualize about marketing and communications on a big picture level
·
strong social media skills, particularly Facebook, with demonstrable experience in growing followers and creating social
media traction
·
creativity and ingenuity to create marketing strategies that will set the Jamestown apart from other organizations
·
self-starter who takes initiative
·
ability to take constructive feedback
·
open to working on other projects as they may arise
WAGES & BENEFITS
Full Time
Monday – Friday, 40 hours per week, plus occasional evenings.
Salary Range: $34,000 to $37,000
Location: Jamestown, ND
Jamestown Tourism offers competitive salary and benefits package including matching retirement funds, health insurance, life and long term disability insurance
and paid vacation and holidays.
--To identify, preserve, interpret, and promote the heritage of North Dakota and its people.
Danielle “Dani” Stuckle
Educational Programs and Outreach Coordinator
State Historical Society of North Dakota
North Dakota Heritage Center
612 East Boulevard Avenue
Bismarck, North Dakota 58505-0830
701-328-2794